How do I track my order?
You may track your order through the link provided to your email address within 1 business day after you place your order.
How long does it take for my order to be shipped?
At NEWZILL we strive to deliver the best customer service experience possible. Our warehouse ships Monday through Friday, excluding holidays. Almost all orders placed before 1 PM EST go out the same day and within 24 hours at any other time.
How long does shipping take and what are the shipping options?
Shipping transit times vary based on the method of shipment and your location (we ship out of Houston, Texas). You would be provided with estimated days while placing your order allowing you to choose the method of shipment that will best fit your needs.
Please note: If you place a UPS 2nd Day Order Wednesday after 3 PM EST, it will not arrive until Monday of the following week.
Where are you shipping from?
We ship out of Houston, Texas.
Do you ship internationally?
Of course! We ship via FedEx. Shipping costs vary by weight, size, and destination. If you would like to know the rates, please send us an email with your request to cs@newzill.com. We also ship to APO/FPO military addresses via USPS.
If you have any additional questions, please give us a call at 281-717-4217. We are here to help!
